SUPPORT US | Bdda

As a local charity, we rely on the support of our funders, local businesses and our community to carry out our work at the centre. If youwant to donate, volunteer, buy a brick or support us in any way, please get in touch.

We also welcome volunteers in various roles

Reception

To work on the reception desk, greeting people in person and on the telephone, dealing with enquiries, logging and referring all calls to the appropriate staff member or taking messages when appropriate.

You will maintain client records on Charity Log, our computer based client record system. We will provide training to use CharityLog, however basic computer skills are required. We ask a minimum of a four-hour commitment per week.

Skills required:

A good telephone manner
Welcoming visitors by greeting them in person or on the telephone
Answering or referring enquires
Ability to communicate effectively with staff and members
Making appropriate appointments
Maintaining Charity Log which requires a good degree of computer knowledge

Social Activities Support

To support the delivery of our social activities, helping to create a welcoming, inclusive and enjoyable environment for all participants. This may include assisting with setting up activities, engaging with members, and offering general support to ensure everyone feels comfortable and included.

You may be involved in a variety of sessions such as group activities, games, creative sessions, and community outings. The role is flexible and can be tailored to suit your interests and availability.

Skills required:

Have a friendly, approachable, and supportive manner
Ability to engage with a wide range of people
Willingness to encourage participation and inclusion
Ability to work as part of a team
Patience, understanding, and a positive attitude

Disability Advice and Benefits Administration

To work and assist the Disability Advice and Benefits Administrator with general duties and cover our reception desk when required. You will be able to file and update files, copy, scan and re-name documents. You will be able to create Charity Log files; for which training will be given. You will be able to attach files to our computer based system.

Skills required:

Basic computer skills
Basic office skills
Ability to communicate effectively with staff and members of the public
A willingness to learn new skills

Social Activities Administration

To assist with the administration and organisation of social activities, supporting the Social Activity Coordinator with the smooth running of sessions and planning of future events.

Duties may include updating records, assisting with attendance registers, helping to organise activity schedules, preparing materials, and supporting communication with members.

You will also support the use of Charity Log where required, with training provided.

Skills required:

Basic computer skills
Good organisational skills
Attention to detail
Ability to communicate effectively with staff and members of the public
Ability to work independently and as part of a team
A willingness to learn new skills

Fundraising

We hold many fundraising events throughout the year which involve things like charity bag packing at the supermarket, collection days, table top sales, car boot sales and our extremely popular Christmas Grotto. We would hold your name on a database of people we would call when we are planning an event to see if you can assist us on the day.

Ideally you would be able to assist with at least two of our planned events throughout the year.

Skills required:

Have a friendly, approachable, and supportive manner
Ability to communicate effectively with staff and members of the public
Ability to work independently and as part of a teamm