Volunteer Job Roles Description:

Reception: To work on the reception desk, greeting people in person and on the telephone, dealing with enquiries, logging and referring all calls to the appropriate staff member or taking messages when appropriate.

You will be able to maintain Charity Log records which is a computer based client record system. Although training will be given on how to use Charity Log, basic knowledge of computer is essential. We ask a minimum of a four-hour commitment per week.

Skills required:

  • A good telephone manner.
  • Welcoming visitors by greeting them in person or on the telephone.
  • Answering or referring enquires.
  • Liaise between the members of the public and staff members.
  • Make appropriate appointments.
  • Maintain Charity Log which requires a good degree of computer knowledge.

DABS Administration Office: To work and assist the DABS Administrator with general duties and cover reception desk when required. You will be able to file and update files, copy, scan and re-name documents. You will be able to create Charity Log files; which training will be given. You will be able to attach files to computer based system.

Skills required:

  • Basic knowledge of computing and be willing to learn new skills.
  • Basic office skills.
  • Be able to communicate with the work team and occasionally the general public.

Café: To work safely as part of the existing kitchen team, assisting to perform simple tasks such as making hot and cold beverages, serving drinks and meals. You will learn how to use the coffee machine, take orders and liaise with the cook. You will be able to chat with members of the public and make them feel welcome. To work within health and hygiene regulations. There is scope to assist with food preparation and to complete a health and hygiene qualification.

Skills required:

  • Ability to be friendly and approachable and engage with members of the public.
  • To work as part of a team.
  • To be able to write and convey orders.
  • To be able to calculate and be able to use a till.
  • To work safely at all times.
  • To undertake appropriate training.

Fundraising: We hold many fundraising events throughout the year which involve things like charity bag packing at the supermarket, collection days, table top sales, car boot sales and our extremely popular Christmas Grotto. We would hold your name on a database of people we would call when we are planning an event to see if you can assist us on the day. Ideally you would be able to assist with at least two of our planned events throughout the year.

Skill required:

  • Ability to be friendly and approachable and engage with members of the public.
  • To work as part of a team.